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5

My experience at Bimmer & Benz was Excellent. I previewed B & B prior to choosing it as the installer for tires I purchased for my Mercedes SL63 through Tire Rack. My initial review revealed a clean and well organized shop and clean and comfortable waiting area. In addition Tire Rack gives it it's top rating as an installer in Costa Mesa. Rocky called me when the tires were delivered to set up an appointment. I enjoyed the comfortable waiting area while the tires were installed and an alignment performed. During the process Rocky provided feedback on other issues that needed addressing on my vehicle, some of which the shop could preform, however, at no time did he use high pressure sales tactics to perform the work. His advice was valuable. He is highly knowledgeable of the maintenance requirements of Mercedes automobiles. Overall the experience was above average. I highly recommend this facility to anyone owning a German automobile. Thanks Rocky.

5

Great service by Rocky.....professional, quality focused, and excellent client service! Thank you! R/ Scott

5

Friendly Service work was done well and in a timely fashion .

5

Was Leary because this shop is next door to the dealer and the dealer refused to allow me to take the car anywhere else. However, the inspection report was comprehensive and uncovered multiple issues not disclosed by the dealer. The inspection report and issues disclosed saved me from buying a vehicle with multiple thousands of dollars worth of problems.

5

Great service as usual

5

Rocky and his shop are outstanding! He got me in for a last minute oil change on my M5 and I was in and out of there in 30 minutes. Couldn't be happier and I'll definitely be back!

5

Last week I drove down to Newport Beach from the Bay Area to make sales calls for two days, on the second day the engine on my Mercedez completely turned off at a traffic light during morning commute, causing a traffic headache, Finally got it restarted and pull into a Mall parking lot, not sure what was going on, the engine turned off again and wouldn’t start up. Call a few Mercedes repair shops and no one could help me until the following day. I did reach Bimmer and Benz, the owner Rocky said he could look at it if I towed it to his garage. Triple A towed it to B&B, Rocky said go have lunch and I’ll call you in a couple of hours when I find your problem. Two hours later Rocky said found your problem can fix it and get you on the way. He was able to order a crankshaft sensor replaced it and put me on my way. When I arrived at B&B Rocky was calm, cool and professional, I was a nervous wreck. After talking to him I felt at ease and was sure he would be able to get me back on the road. If I lived in the area I take my car in for regular car maintenance, he’s the Best. Thanks And High Five to Rocky!

5

Had to tow my baby into Bimmer and Benz on a flatbed. So sad! They had my loaner car waiting when I arrived. I expected it would be in the shop a few days. To my surprise, I got a call a few hours later. It just needed a couple radiator hoses and I was back on the road by end of day!

5

Good service, good people.

5

Rocky is absolutely awesome. He breaks down the information is a very clear concise manner, and is a very personable guy. Rocky's team is very detail oriented in the care and service of my car. Hey, and on a hot day, he even has chilled water for the parched customers; a plus.

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