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5

Last week I drove down to Newport Beach from the Bay Area to make sales calls for two days, on the second day the engine on my Mercedez completely turned off at a traffic light during morning commute, causing a traffic headache, Finally got it restarted and pull into a Mall parking lot, not sure what was going on, the engine turned off again and wouldn’t start up. Call a few Mercedes repair shops and no one could help me until the following day. I did reach Bimmer and Benz, the owner Rocky said he could look at it if I towed it to his garage. Triple A towed it to B&B, Rocky said go have lunch and I’ll call you in a couple of hours when I find your problem. Two hours later Rocky said found your problem can fix it and get you on the way. He was able to order a crankshaft sensor replaced it and put me on my way. When I arrived at B&B Rocky was calm, cool and professional, I was a nervous wreck. After talking to him I felt at ease and was sure he would be able to get me back on the road. If I lived in the area I take my car in for regular car maintenance, he’s the Best. Thanks And High Five to Rocky!

5

Had to tow my baby into Bimmer and Benz on a flatbed. So sad! They had my loaner car waiting when I arrived. I expected it would be in the shop a few days. To my surprise, I got a call a few hours later. It just needed a couple radiator hoses and I was back on the road by end of day!

5

Good service, good people.

5

Rocky is absolutely awesome. He breaks down the information is a very clear concise manner, and is a very personable guy. Rocky's team is very detail oriented in the care and service of my car. Hey, and on a hot day, he even has chilled water for the parched customers; a plus.

5

Good service polite staff

5

Rocky is great and very fair. I would recommend his service to all my friends

5

By far the best automotive shop. Anywhere.

5

I’ve been going to Bimmer and Benz for a few years now and I can’t imagine taking my car anywhere else. Rocky has great costumer service and communication skills. I know very little about cars and he always takes the time to thoroughly explain everything in I way I understand. The pricing is transparent and broken down part by part so you know exactly what your paying for. I’ve never had any surprise charges added on. On top of having exceptional customer service skills (which is hard to come by there days!) the quality of their work is exceptional. I consistently leave Bimmer and Benz feeling very safe and satisfied with their work. I would highly recommend them to any BMW or Benz owner

5

I expect nothing but the best service, and I get it at Bimmer and Benz.

5

Been with Rocky now for a couple of years now. First brought my E90 3 series in for a bumper to bumper tune up and left with what felt like a brand new car, I don’t think it ran that good since day delivery was taken! Fair and transparent pricing (I knew what I was paying before work was started, with no ‘extra’ surprises), exceptional work, very informative and detail oriented in helping me understand the work that was needed and what it did and why, I was never ‘not in the know’. After a couple of years of spirited driving with a few visits for oil changes it was time for a more practical approach and I sold the 3 for a X5 and since Rocky has been so good to me, and he is also an authorized dealer alternative ( CHEAPER AND HIGHER QUALITY) my first stop was to see him. Gave him my new (used) X5 for diagnosis, topped off some fluids, discussed future service needs and replaced all four tires with a more comfortable, suitable set for my needs. Waiting area is very clean, current magazines, Kurig coffee machine, refrigerated water/soda, clean bathroom. Big windows that allow you to see into the shop, which is very clean....(one of the cleanest I have ever seen.) Rocky is very outgoing and fun loving. Makes you feel at ease the minute you meet him, treats you with respect and professional courtesy that is so hard to find these days. He values your time as well and will go above and beyond to ensure that your time is not wasted. He does this by offering a free loaner car and/or will even pick you up or drop you off if needed. His shop is close to the freeway and in a nice part of the neighborhood, walking distance to a couple of good places to eat and get coffee if one wished. Bottom line is if you want quality service with a smile and the confidence to know its been done right the first time without breaking the bank, then Rocky and his team at Bimmer and Benz is the place to go.

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