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Costa Mesa German Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

I sent out a request for a pre-sale inspection and heard back relatively quickly via an automated system which allowed me to verify the date and availability of the shop. A thorough inspection was done and provided (via email link) through a very clean and easy to navigate online page where I could access the vehicle scan, photos taken, and estimation invoice. I was better informed of the conditions of the vehicle and was able to act on next steps. Rocky was very personable and informative and gave me a lovely introduction to himself, the location, what they do, warranty policy, and the quality they strive for. He was accommodating in a request I made that took a little time out of his day outside the realm of what the inspection was, and was informative in the response he received from a third party. If this vehicle works out, I look forward to returning to this location for services as needed. ////Update: I ended up keeping the car! All because the willingness of this shop to assist with the third party to get the maintenance up to date. What a phenomenal experience! My next service is marked and I will be returning. They went above and beyond and even more so gave me a call a few days after to make certain everything was running well. I am beyond pleased. My car runs like a DREAM. HIGHLY SUGGGEST THEIR SERVICES! Top quality services and customer service.

Thank you for kind words, Gabby, it's always a pleasure. Thank you for your trust in us. Glad all worked out,Gabby, glad to have you on board. We are always here when you need us. Happy "Benzing" 😅

- Bimmer and Benz Specialists
5

Thank you Bruce, your Mercedes Benz is smooth ride now.

- Bimmer and Benz Specialists
5

Rocky was very upfront with the repairs my Mini needed and the work was done ontime. To my surprise the car runs like it just came of the showroom floor.

5

I sent out a request for a pre-sale inspection and heard back relatively quickly via an automated system which allowed me to verify the date and availability of the shop. A thorough inspection was done and provided (via email link) through a very clean and easy to navigate online page where I could access the vehicle scan, photos taken, and estimation invoice. I was better informed of the conditions of the vehicle and was able to act on next steps. Rocky was very personable and informative and gave me a lovely introduction to himself, the location, what they do, warranty policy, and the quality they strive for. He was accommodating in a request I made that took a little time out of his day outside the realm of what the inspection was, and was informative in the response he received from a third party. If this vehicle works out, I look forward to returning to this location for services as needed.

Thank you for kind words, Gabby, it's always a pleasure. Thank you for your trust in us.

- Bimmer and Benz Specialists
5

Super service. Honest, fair pricing, great communication.

5

Great and fast service. Got my car running same day! Thank you Rocky 😊

5

Thank you Bijan,

- Bimmer and Benz Specialists
5

Rocky & his team are very professional and respond in a timely manner. They care for their customers by offering superior services to keep you running safely. Would definitely recommend.

Thank you for kind the words, Loyda

- Bimmer and Benz Specialists
5

My car is a 2006 and it needed A LOT of TLC. I couldn’t believe how quickly the repairs were finished when we brought it in. Engine, air conditioning, computer and electrical. Rocky and his team handled it all. He was extremely professional, polite and the shop is so clean! (And the dogs are adorable too ❤️) thanks to this team and all their hard work. I brought in a car I was sick of and hated— this team gave me back a car that I love. Thank you!!!

5

Was hit with a drivetrain malfunction in my X5. Called and was able to bring it in for diagnosis immediately. Turns out the cause was due to a fouled plug, was given a very clear and detailed estimate of the work that needed to be done, once discussed and approved by me work started. Due to the time of day I ended having to leave my X5 overnight, was offered a loaner vehicle but I already had a ride. Picked up the X5 first thing the next morning, car was clean and runs as good as new now. Was advised on future services needed and was on my way. Shop is clean and inviting, staff is professional and courteous. Really couldn’t have had a better experience, top notch shop here.

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